Contact
From adoption consulting to technical support, migration, and training — ask us anything, and SKAI will answer directly.
070-4800-3517
inquiry@skaiworldwide.com
What SKAI provides
01
Technical support (PGTS)
Ongoing maintenance under SLA
02
Adoption and migration
Zero-downtime data migration
03
Training
In-house operating capability
Support and SLA
Service levels vary by contract tier.
CategoryStandardPremium
Response timeNext business dayWithin 4 hours
Service uptime99.5%99.9%
Support channelEmail · technical portal24/7
Scheduled inspectionTwice a yearQuarterly
Adoption process
Four stages, from assessment to operations, for a stable rollout.
Assessment
Current environment and
requirements analysis
Deployment
Installation, data migration,
integration
Stabilization
Validation, tuning,
migration complete
Operations
SLA maintenance and
scheduled inspection